Terms of Service
1. Terms Acceptance
By accessing and using the Vitalizen application, you agree to comply with and be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our services.
2. Service Description
Vitalizen is a wellness app that offers:
- Guided yoga practices for all levels
- Meditation and mindfulness sessions
- Specialized programs for sleep and relaxation
- Courses and educational content about wellness
- Progress tracking features
3. Eligibility and Registration
To use our services, you must:
- Be at least 18 years old
- Provide accurate and complete information during registration
- Maintain the security of your account and password
- Notify us immediately of any unauthorized use
4. Subscriptions and Payments
4.1 Subscription Plans
We offer monthly and annual plans with complete access to content. All prices include applicable taxes.
4.2 Automatic Renewal
Subscriptions are automatically renewed at the end of each period, unless canceled before the renewal date.
4.3 Cancellation
You can cancel your subscription at any time through account settings or the app store. Cancellation will be effective at the end of the current billing period.
4.4 Refund Policy
We offer full refund within the first 7 days after the first subscription. After this period, payments are non-refundable, except as required by law.
5. Acceptable Use
You agree not to:
- Use the service for illegal or unauthorized purposes
- Share your account with other people
- Reproduce, distribute or modify our content without authorization
- Interfere with the operation of the application or servers
- Attempt to access restricted areas of the system
- Use the service in a way that could harm other users
6. Intellectual Property
All content available on Vitalizen, including texts, images, videos, audios, logos and software, is protected by copyright and other intellectual property laws. You receive a limited and non-exclusive license to use the content for personal and non-commercial purposes only.
7. User Content
Any content you provide (reviews, comments, feedback) remains your property, but you grant us a license to use, modify and display such content in connection with our services.
8. Health Disclaimer
IMPORTANT NOTICE
Vitalizen provides educational and wellness content, but does not replace professional medical advice. Our services are not intended to diagnose, treat, cure or prevent any medical condition.
Always consult a qualified healthcare professional before starting any exercise program or if you have concerns about your physical or mental health.
You practice at your own risk. Stop immediately if you feel pain or discomfort during any practice.
9. Limitation of Liability
To the maximum extent permitted by law, Vitalizen will not be liable for direct, indirect, incidental, special or consequential damages resulting from the use or inability to use our services, including physical injuries resulting from exercise practice.
10. Service Modifications
We reserve the right to modify, suspend or discontinue any part of our services at any time, with or without notice. We will not be responsible for any modification, suspension or discontinuation.
11. Suspension and Termination
We may suspend or terminate your account and access to services for violation of these terms, inappropriate behavior or other reasons we deem appropriate, without prior notice and without refund.
12. Applicable Law and Jurisdiction
These terms are governed by Brazilian laws. Any dispute will be resolved by the competent courts of the city of São Paulo, Brazil.
13. Terms Changes
We may update these Terms of Use periodically. Significant changes will be communicated through the app or by email. Continued use after changes constitutes acceptance of the new terms.
14. Contact
For questions about these Terms of Use, contact us:
Email: legal@vitalizen.app
Support: support@vitalizen.app
15. General Provisions
- If any provision of these terms is deemed invalid, the others will remain in effect
- Our failure to exercise any right does not constitute a waiver of that right
- These terms constitute the complete agreement between you and Vitalizen
- You may not transfer your rights or obligations under these terms